Support
FAQs
How long will my order take to arrive?
Orders are typically delivered within 3–7 business days, depending on your location.
What material is your jewellery made of?
Our jewellery is crafted from high-quality stainless steel, including 304 and 316L grades, known for their durability and resistance to tarnish. These materials are widely used in jewellery for their long-lasting shine and suitability for everyday wear.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for a convenience fee of ₹99. For more details, please refer to our COD Policy.
Is your jewellery waterproof?
Yes, our jewellery is crafted from stainless steel and is designed for everyday wear. It is water-resistant and made to retain its shine with proper care.
Will the jewellery tarnish over time?
Our jewellery is tarnish-resistant, meaning it is designed to retain its shine for a long time. However, exposure to chemicals, perfumes, and moisture may affect its appearance over time.
Can I wear the jewellery daily?
Absolutely. Our jewellery is designed for everyday wear — lightweight, comfortable, and durable.
Is your jewellery safe for sensitive skin?
Our jewellery is suitable for most skin types. However, individual sensitivities may vary. If you have known metal allergies, we recommend reviewing product details before purchase.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or WhatsApp.
Do you offer returns or exchanges?
We do not offer returns. We only provide exchanges for eligible cases. Please refer to our Return & Exchange Policy for full details.
How should I take care of my jewellery?
Store it in a dry place, avoid contact with harsh chemicals, and gently wipe with a soft cloth to maintain its shine.
How can I contact Tvisaa_for You?
You can reach out to us via WhatsApp or through our Instagram page.